FAQ

The objections, killed.

Straight answers — no sales spin. If anything's still unclear, email us. No call required.

No calls, ever — everything is async.You own your site, domain, and content.7-day design-direction full refund.
Do I have to get on a call?+

No. Everything is async — order online, fill out the intake form, and follow your build on the live tracker. No calls, ever.

Who owns my website?+

You do. If you cancel the Care Plan, the site pauses but your domain and content stay yours. Nothing is held hostage.

What if I hate the design?+

If you don't love the design direction within 7 days of your site going live, you get a full refund of your build fee — no questions asked.

How fast is it really?+

Preview is approved in 5, 3, or 2 business days by tier (Launch, Growth, Scale). Once you approve the preview, your site goes live within 24 hours.

What do you need from me?+

A 10-minute intake form: business name, services, hours, industry, logo, and photos. We'll tell you what to do if you don't have a logo or photos yet.

Still researching?

Take the 60-second quiz for a tier match, or browse the pricing page.

Prefer to ask?

Email us at hello@newbusinessweb.com — we reply by email, not phone.

Got no more objections?

Pick a package and we'll start the clock — no call required.